Mastering Property Management: Xceed’s Top Tech Tips
In an industry that’s constantly evolving, property management is being transformed by advancements in PropTech. Xceed Real Estate, a leading agency in WA, has embraced technology to streamline workflows and enhance overall property management efficiency.
Embracing Technology for Efficiency
Property management involves juggling numerous tasks, from tenant relations to property maintenance and inspections. To tackle these challenges, Xceed shares how adopting cutting-edge PropTech solutions such as Kolmeo and Inspection Express optimised their inspections and tenant management processes, saving time and reducing administrative burdens.
These platforms have introduced automation and AI-driven tools that generate detailed, accurate reports in a fraction of the time it used to take, enabling its property managers to focus on more strategic aspects of their roles, such as portfolio growth and client engagement.
Data-Driven Decision-Making Hacks for Property Managers
PropTech is changing the way property managers make decisions.
Telissa Pearson, Xceed’s Inspection Team Leader, shared some key insights:
- Leverage Real-Time Data Analytics:
“Being able to anticipate maintenance needs and stay ahead of tenant satisfaction has made a world of difference,” says Telissa. Real-time data helps property managers proactively make decisions, ensuring compliance and avoiding costly issues.
- Automate Reports and Tasks:
“We’ve saved so much time generating reports, which means our team can focus on more strategic tasks,” Telissa shared. Automating these reports has improved efficiency and reduced the manual workload.
- Boost Client Communication:
“Maintaining great communication with clients is key,” Telissa notes. With automated updates and seamless reporting, her team keeps clients in the loop, resulting in higher satisfaction.
The Xceed Integration Story
With over a decade of experience in real estate, Telissa has seen firsthand the transformative impact of technology. After integrating Kolmeo in 2021 and later Inspection Express, Xceed streamlined operations, shifting focus to client relationships and portfolio growth. Now managing over 4,100 properties with a team of 60 property managers, Xceed’s efficiency is evident. In just one day, Telissa’s team completed 97 PCR reports, highlighting how automation has freed up time for more strategic priorities like client engagement and expansion.
Why Integration Matters for Property Managers
For businesses hesitant to adopt new technology, Telissa advises, “Don’t be afraid of change. Technology saves time and improves service delivery.” She highlights how both Kolmeo and Inspection Express have evolved, helping to drive Xceed’s success and providing them with a competitive advantage.
Conclusion: Future-Proof Your Property Management
Xceed demonstrates that adopting the right tech stack is key to long-term success in property management. By building a strong tech stack Xceed has not only improved operational efficiency but also enhanced client satisfaction and achieved significant portfolio growth.
